Healthcall vs Titan, Objective comparison for 2026
Titan is a French care home (EHPAD) software, positioned on computerised resident records, care plan and billing for dependent-elderly establishments in France. Its adaptation to the Belgian market (care homes and MRS) remains secondary compared to its main market. Healthcall is a Belgian publisher specialised in nurse call and resident safety. This page presents the 2 approaches for Belgian care home directions.
Editorial note. This page is created based on publicly identifiable information about Titan as of April 2026. Contractual and economic details specific to Titan are to be verified with the publisher or its distributor.
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Executive summary
- Titan is a French care home software covering resident record, care plan, action traceability and billing within the French regulatory framework.
- Healthcall is a Belgian SaaS publisher specialised in nurse call and resident safety for Belgian care homes (MR/WZC).
- The functional perimeters are complementary, not competing: Titan does not cover nurse call hardware (buttons, DECT, supervision); Healthcall does not cover the full resident record nor billing.
- For a Belgian care home: the strategic question is “Belgium-adapted Titan for the resident record plus Healthcall for nurse call” versus “Belgian resident-record publisher (C-Care, Ogone) plus Healthcall for nurse call”.
- The right choice depends on your IT maturity, your size and your preference for a French versus Belgian publisher on the resident-record side.
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8 years
Healthcall in production
since 2017, first client still active
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50 € excl. VAT
Public price per button
transparent pricing, line-by-line quote
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4 updates/year
Major updates
included, no upgrade cost
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100% BE
Data sovereignty
premium private cluster, triple database mirroring
Comparison table
| Criterion | Titan | Healthcall |
|---|---|---|
| Nature | French care home software publisher | Belgian publisher, nurse call plus resident safety |
| Perimeter | Resident record plus care plan plus billing | Nurse call plus 12 resident-safety modules |
| Hardware included | No (pure software) | Yes: BLE buttons, DECT, sensors, beacons |
| Native regulatory framework | France (CPOM, AGGIR, ARS) | Belgium (AViQ, Agentschap, Iriscare, BelRAI) |
| Belgian adaptation | Secondary (to be documented with publisher) | Native (8 years of production in Belgian care homes) |
| Business model | Licence plus maintenance | SaaS subscription |
| Public pricing | To be confirmed | Yes, 50 € excl. VAT per button published |
| Integration with other software | API depending on version | Yes, REST API plus webhooks |
| Hosting | Mainly France (to be confirmed) | Private cluster in Belgium (Belgian premium host) |
| FR/NL support | FR primarily | Native FR plus NL |
| Belgian care home references | Marginal, to be documented | Around twenty Belgian care homes since 2017 |
Strengths of Titan
- Care home specialisation: resident record plus care plan expertise on a mature French market.
- Product maturity: development over several years, installed base in France.
- Broad functional coverage: record, care, billing, sometimes a families module.
- Items to verify with Titan for a Belgian project: adaptation to AViQ/Agentschap/Iriscare, BelRAI integration, FR plus NL bilingual support, references in Belgian care homes, EU hosting conditions.
Strengths of Healthcall
- Specialisation in nurse call and resident safety: 12 modules with hardware plus software integrated.
- Native Belgian framework: compliance with AViQ, Agentschap Zorg en Gezondheid, Iriscare, Woonzorgdecreet, BelRAI.
- Belgian team in Frasnes-lez-Anvaing: geographic proximity, native FR plus NL support.
- Open architecture: REST API interface with resident-record publishers (Titan, C-Care, Ogone).
- Transparent pricing 50 € excl. VAT per button: 4 updates per year included, no migration cost.
- Sovereign Belgian hosting: Belgian premium host.
- 8-year client retention: 20/21 active clients since installation.
When to choose Titan, when to choose Healthcall
Choose Titan if you are specifically looking for a resident record / care plan / billing software, and if you already have (or plan to commission separately) a nurse call system. Verify the adaptation to the Belgian framework.
Choose Healthcall if you are specifically looking for a nurse call and resident safety system for a Belgian care home. For the resident record, we can interface with Titan, C-Care, Ogone or other publishers via REST API.
Best-of-breed hybrid approach: Healthcall for nurse call plus a resident-record publisher (Belgian or Belgium-adapted French) plus a pharmacy publisher. This configuration lets you choose the best tool module by module.
Frequently asked questions
Is Titan suited to Belgian care homes?
To be verified with the publisher or its distributor. Key points: BelRAI integration (not AGGIR), AViQ/Agentschap/Iriscare compliance, FR plus NL bilingual support, EU hosting, references in Belgian care homes comparable to yours.
Does Healthcall replace Titan?
No. Healthcall does not cover the resident record nor billing. Both software can coexist via REST API: Healthcall for nurse call, Titan or a Belgian publisher for the resident record.
Which configuration do you recommend for an 80-bed Walloon care home?
For an autonomous 80-bed Walloon care home in 2026, we typically recommend: Healthcall for nurse call and resident safety (50 € excl. VAT per button, 4 updates per year, Frasnes-lez-Anvaing team), a Belgian publisher for the resident record (C-Care, Ogone, AViQ-adapted, BelRAI, bilingual), Prescripto or ApotheekIt for pharmacy. This best-of-breed configuration often surpasses integrated suites in fit-to-function quality.
Sources consulted
- Titan: publicly identifiable information on the publisher’s site as of April 2026. Contractual details to be verified with the publisher or a Belgian distributor.
- Healthcall canonical data: Groovit SRL, installed base 2017–2026.
- Editorial framework:
docs/decisions-validees-2026-04-20.md(D3, D9, D12). - Sprint D internal linking: this page links to
/en/resources/guides/care-home-software-belgium(comparative guide of market players).