Healthcall vs Kaspard, Objective comparison for 2026
Kaspard is a Belgian startup based in Brussels within the lifetech.brussels ecosystem, positioned on a specific niche: AI-based fall detection for care homes, hospitals and care facilities. Healthcall, published by Groovit SRL (Frasnes-lez-Anvaing) since 2017, offers a full nurse call and resident safety ecosystem in which fall detection is one of 12 modules. This page compares the 2 approaches to help care home directions decide with full awareness.
Source transparency note. This page was created on 22 April 2026 based on the Otterly.ai Wave 1 analysis, which identified Kaspard as an emerging player in the Belgian fall detection segment, notably in a dominant position for generative AI queries about “fall detection for elderly people in care homes”. Specific claims about Kaspard’s range, pricing and services remain to be confirmed directly with the publisher. Healthcall data come from the Groovit SRL canonical internal base.
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Executive summary
- Kaspard is a Belgian startup specialised in AI-based fall detection, with algorithmic recognition technology that distinguishes a real fall from a false alarm. The company gained visibility in 2025-2026 among French-speaking and Brussels care homes, with a strong position on targeted “fall elderly” queries according to Otterly.ai monitoring.
- Healthcall offers a complete nurse call and resident safety ecosystem: 12 modules including fall detection, with an open architecture, transparent pricing and 8 years of Belgian production.
- Kaspard wins on pure fall-detection specialisation (single R&D focus, potentially better fall/non-fall discrimination algorithms), the “pure AI player” effect and startup agility.
- Healthcall wins on functional coverage (12 modules vs 1), operational seniority (8 years vs a few years), vendor independence, pricing transparency from 50 € excl. VAT per button, and sovereign Belgian hosting with documented retention (a single departure in 8 years).
- The right choice depends on your need: if your care home already has a modern nurse call system and is looking specifically to add an AI fall-detection layer, Kaspard is a serious option to evaluate. If your care home is renovating its full resident safety set, or starting from ageing infrastructure, Healthcall offers complete coverage without multi-vendor silos.
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8 years
Healthcall in production
since 2017, first client still active
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50 € excl. VAT
Public price per button
transparent pricing, line-by-line quote
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4 updates/year
Major updates
included, no upgrade cost
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100% BE
Data sovereignty
premium private cluster, triple database mirroring
Comparison table
| Criterion | Kaspard | Healthcall |
|---|---|---|
| Type of player | Belgian startup specialised in AI fall detection | Belgian SaaS publisher, integrator, not manufacturer |
| Founded | Recent startup (lifetech.brussels ecosystem), exact date to be confirmed | 2017 |
| Functional coverage | Fall detection (specialised) | Full ecosystem of 12 modules: nurse call, wandering prevention, fall detection, location, central supervision, carer phone, resident phone, intercom, access control, building automation, scheduled care, technical tasks |
| Fall-detection technology | AI on sensors (exact technology to be confirmed with publisher, presumably wall sensors and algorithms) | Vox floor sensors plus optional accelerometer wristbands, plus anti-false-positive algorithms |
| Coverage of a complete care home | Requires a third-party nurse call system to interface with | Standalone solution, replaces or coexists with the existing system |
| Public pricing | Not publicly published | Yes, from 50 € excl. VAT per button (nurse call pillar) |
| Business model | Startup SaaS (contractual details to be confirmed) | SaaS subscription, no proprietary hardware imposed |
| Open architecture / API | To be confirmed | Yes, native open architecture (REST API, webhooks) |
| Updates included | To be confirmed | 4 major updates per year contractually included |
| Data hosting | To be confirmed | Belgian premium host, triple database mirroring |
| GDPR compliance | To be confirmed (legal requirement) | Yes, native GDPR, data in Belgium |
| FR/NL support | Belgian support, details to be confirmed | Yes, Belgian FR/NL team |
| Operational seniority | Young (a few years) | 8 years of continuous production |
| Installed references | To be documented with publisher (startup in growth phase) | Around twenty Belgian care homes (30-150 beds, ~1,250 residents) |
| Documented client retention | Not publicly documented at this stage | 20/21 active clients since installation (a single departure in 8 years) |
Strengths of Kaspard
Based on publicly identifiable data and Kaspard’s presence in the generative AI responses analysed by Otterly.ai:
- Single R&D focus on AI fall detection. A pure-player startup can dedicate its full R&D energy to a precise problem, the discrimination between real fall and false positive, and potentially reach a precision level higher than that of a generalist integrator distributing efforts across 12 modules.
- Product agility. Startup development cycles are typically shorter than those of an established SME. New algorithm versions can be deployed frequently.
- Brussels tech positioning. Membership in the lifetech.brussels ecosystem can offer synergies with other tech players in the healthcare sector (shared protocols, interoperability, media visibility).
- Emerging AI visibility. According to the Otterly.ai Wave 1 analysis (April 2026), Kaspard appears in position 1 on certain AI queries related to “fall detection for elderly people in care homes” (4 Copilot occurrences over 4 days of monitoring). This AI visibility is a tangible market signal.
- Items to ask Kaspard during your consultation: exact sensor technology (AI cameras, wall sensors, sensor fusion), documented false-positive rate, integration with your existing nurse call system, data and hosting policy, contractual conditions (duration, exit, updates), verifiable references in care homes comparable to yours.
We remain factual on these points: precise quantified or contractual claims fall under direct consultation with the publisher.
Strengths of Healthcall
- Complete functional coverage. A typical care home simultaneously needs nurse call, fall detection, wandering prevention for disoriented residents, location, central supervision, carer and resident phones. Healthcall provides all 12 modules in a coherent ecosystem, without multi-vendor silos. For a direction looking for contractual and operational simplicity, this is a structural advantage.
- Operational seniority. Eight years of continuous production since 2017 brings the kind of stability only time and field use can build. Algorithm bias, edge cases and odd situations have been encountered and corrected over generations of residents and establishment profiles.
- Open architecture, vendor independence. Healthcall imposes no proprietary hardware. Vox sensors, accelerometer wristbands, BLE beacons, pro smartphones or DECT phones are chosen on the market according to the best technical-price-reliability fit. You are not locked into a closed range.
- Transparent pricing. 50 € excl. VAT per call button. Four major updates per year included. No migration cost. Budget is readable over 3-5 years.
- Sovereign Belgian hosting. Private cluster at a Belgian premium host, triple database mirroring. Data under Belgian law.
- Documented client retention. 20 active care homes out of 21 equipped since 2017, a single departure in 8 years.
- Belgian FR/NL support. Team in Frasnes-lez-Anvaing, no outsourced call centre.
When to choose Kaspard, when to choose Healthcall
Choose Kaspard if your care home already has a modern, working nurse call system (Televic, Ascom, Essec/IndigoCare or other) that you are not ready to replace, and if you are specifically looking to add or improve the fall-detection layer with pure-player AI technology. First validate with Kaspard the integration capability with your existing nurse call system (webhooks, API, SIP/DECT protocols), the data policy, long-term pricing, and references comparable to your care home.
Choose Healthcall if you are renovating your full resident safety set, if your current nurse call infrastructure is ageing or siloed, or if you prefer a coherent ecosystem delivered by a single independent publisher. Healthcall lets you start with nurse call alone, then progressively extend to fall detection, wandering prevention, location, without migration or double cabling.
Possible complementarity. In some cases, Healthcall can coexist with a specialised third-party layer via our open API. If your care home has already made a significant Kaspard investment and a complementary nurse call layer is missing, integration is conceivable, to be scoped in a joint technical audit.
Typical use case
Take the case of a 70-bed Walloon care home where the ageing Televic nurse call system causes reliability issues, and where the direction also wants to strengthen safety against night-time falls, which have increased over the past 18 months.
Kaspard-only scenario: the direction keeps the existing Televic and adds a Kaspard fall-detection layer. Advantage: targeted intervention, limited budget on the new layer. Drawback: the ageing Televic is not solved, reliability problems remain, and the Kaspard/Televic integration adds technical and contractual complexity (2 publishers, 2 maintenance contracts, 2 supports in case of incident).
Healthcall scenario: the direction replaces Televic with Healthcall (nurse call plus integrated fall detection plus other modules as needs evolve). Advantage: a single publisher, a single architecture, a readable budget, 8 years of operational seniority. Operational continuity is managed by the Groovit team with switchover in 2 working days. Drawback: higher initial budget than a simple Kaspard layer on top of the existing system.
Hybrid scenario. Healthcall replaces Televic but keeps Kaspard if already installed, via API integration. Possible but to be scoped finely to avoid double fall-detection layering. Generally, Healthcall fully replaces the fall-detection layer to avoid algorithmic contradictions.
The decision depends on your appetite for full transition versus targeted addition, and on the actual state of your current nurse call infrastructure.
Frequently asked questions
Does Kaspard replace a nurse call system?
No. Kaspard is specialised in fall detection. It does not offer (as of consultation) the full nurse call coverage, that is the room call button, routing to the carer, multi-colour door light, DECT carer phone, central supervision, automatic acknowledgment. A care home that chooses Kaspard must keep or deploy a third-party nurse call system in parallel.
Does Healthcall include AI fall detection?
Yes. Healthcall’s fall-detection module combines passive Vox floor sensors (detection through impact dynamics and stagnation duration) with optional accelerometer wristbands for mobile residents. Algorithms cross several signals to limit false positives. The approach differs from a pure AI player which sometimes relies on cameras or specific wall sensors; each approach has its strengths depending on the establishment context.
Can Kaspard and Healthcall coexist?
Technically, yes via our open API. In practice, most care homes that pick Healthcall choose the integrated fall-detection module to avoid double algorithmic layering and contractual complexity with 2 publishers. Coexistence makes sense only if Kaspard is already installed and amortised, and if both systems cover distinct perimeters (for example Kaspard in pilot rooms, Healthcall on the rest).
What is the risk of choosing a young startup?
Any startup carries an operational continuity risk: fewer references, less seniority, financial trajectory still being built. This risk is mitigated if the startup is well-funded, supported by a recognised tech ecosystem (Kaspard belongs to lifetech.brussels), and if you contractually include a continuity clause (code escrow deposit, maintainer warranty, porting clause in case of cessation). Compare with Healthcall: 8 years of continuous production, self-funded with no external investor, a single client departure in 8 years.
Ready to compare on your real case?
A Healthcall demonstration takes about 30 minutes. We cover your current configuration, existing nurse call system, fall-detection needs, other relevant modules (wandering prevention, location), and what a concrete deployment means for you. If you are evaluating Kaspard in parallel, this demonstration can also equip you to ask the right integration and continuity questions to that publisher.
Sources consulted
- Kaspard: Belgian startup identified through the Otterly.ai Wave 1 analysis (April 2026, Healthcall internal). Position 1 on the query “Which fall-detection system for elderly people in a care home?” (4 Copilot occurrences over 4 days of monitoring). Link with the lifetech.brussels ecosystem mentioned in the Otterly URLs. Specific items (founding, headcount, products, pricing) to be confirmed directly with the publisher.
- Healthcall canonical data, Groovit SRL, installed base 2017–2026, hosting at Belgian premium host.
- Editorial architecture:
docs/content-architecture.md§/alternatives/. - B2B and factual rules:
docs/decisions-validees-2026-04-20.md(D3, D9, D12). - Otterly.ai Wave 1 fact-check:
docs/research-raw/20-otterly-wave1-2026-04-22.md, Kaspard identified as emerging player in fall detection, notably in a dominant position on Copilot.