Healthcall vs Legrand Care: which nurse call solution for your care home in 2026?

Objective comparison for directors and IT managers of Belgian care homes evaluating a nurse call system.

Are you hesitating between Legrand Care, the Care division of the French Legrand group, heir to Intervox and gathering several international brands (Tynetec, Jontek, Neat, Vivago), and Healthcall, a Belgian publisher based in Frasnes-lez-Anvaing specialising in the Belgian care home market for 30 to 150 beds? This page helps you clarify the choice with verifiable criteria, without disparagement.

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Executive summary

• Legrand Care is the Care unit of the Legrand group (CAC 40), structured around several historic brands (Intervox in France, Tynetec and Jontek in the United Kingdom, Neat in Spain, Vivago in Finland). It offers a broad hardware range covering nurse call, telecare and monitoring solutions, and relies on a network of installer-partners to distribute its products, including in Belgium.
• Healthcall is a Belgian SaaS publisher, founded in 2017 by Groovit SRL in Frasnes-lez-Anvaing, 100% dedicated to Belgian care homes of 30 to 150 beds. The solution is deployed in around twenty establishments covering approximately 1,250 residents, with a single client loss in 8 years.
• Positioning: Legrand Care plays the card of a multi-country industrial group with an extensive hardware range. Healthcall plays the card of Belgian anchoring, pricing transparency and sole focus on the Belgian care home.
• Healthcall pricing: from 50 € excl. VAT per button, 4 updates per year included, no migration cost, open architecture.
• Quick decision: if you run several sites across several countries or already integrate the building into the Legrand ecosystem, Legrand Care can meet a broad need. If you run an independent Belgian care home or a small Belgian group and want a close publisher, transparent pricing and a product roadmap that speaks your profession, Healthcall is designed for you.

Comparison table

The table below compares the two solutions on the criteria most often raised by Belgian care home management teams. Information on Legrand Care reflects the group’s public presentation and may vary depending on the local distributor.

Strengths of Legrand Care

We want to present honestly what Legrand Care brings, because it is a serious player that may fit certain establishment profiles.

• Strength of a large industrial group. Legrand is a CAC 40 listed group and the Care division benefits from the financial footprint and long-term stability of a global player. For a management team primarily seeking the guarantee of a very long-term supplier backed by a large group, that is a legitimate argument.
• Broad and heterogeneous hardware range. The grouping of the Intervox, Tynetec, Jontek, Neat and Vivago brands allows Legrand Care to cover a broad spectrum: room nurse call, home telecare, connected wristbands, fall detection, activity monitoring. Establishments that need to combine several of these uses in a single fleet can find a unified answer.
• International presence. Legrand Care operates in several European countries and beyond. Groups running sites in several countries may value that continuity, in particular for technical standardisation or group framework agreements.
• Integration into the Legrand building ecosystem. For an establishment already deploying Legrand electrical fittings, access control, lighting or BMS, consistency with a nurse call solution from the same group may simplify certain integration trade-offs.
• Long product history. The brands gathered by Legrand Care each have a product history counted in decades on their historic markets.

Strengths of Healthcall

Healthcall was designed from the outset for a precise use: the Belgian care home of 30 to 150 beds. Here is what that changes concretely.

• Strict Belgian specialisation since 2017. Healthcall does not sell beyond Belgium and does not address segments other than the care home. This translates into a product roadmap aligned with Belgian regulatory and organisational reality (AViQ, COCOM, VIPA, nurse/care assistant/referent profiles).
• Measurable stability. Around twenty establishments (21 exactly) are clients, covering approximately 1,250 residents. In 8 years of activity, a single establishment has left the solution. This retention rate can be communicated by name on request.
• Open architecture, no hardware lock-in. Healthcall does not impose a fleet of proprietary buttons or terminals. You can keep the DECT, VoIP hardware or standard badges already in place, and replace gradually. The aim is to spare you a global hardware migration.
• Public and predictable pricing. From 50 € excl. VAT per button, 4 updates included per year, no migration cost, no hidden module billing. The financial department can model the budget over time without having to request a new quote at each evolution.
• Security and resilience at the level expected by a Belgian care home. Hosting on the premium private cluster, triple database mirroring and native GDPR compliance, with no extra-European sub-processor.
• Reachable publisher team. Groovit SRL is a human-sized company, based in Frasnes-lez-Anvaing, self-funded. You talk to the team that codes the product, not to a tier 1 support operated by a third-party distributor.

When to choose Legrand Care over Healthcall

Legrand Care remains a coherent choice in several situations. If you run a care home group present in several European countries and you are looking for a supplier capable of aligning your fleet on the same hardware standard, Legrand Care offers a multi-country continuity that a Belgian publisher cannot provide. Similarly, if your establishment has already standardised its building around the Legrand ecosystem, access control, lighting, BMS, fittings, native integration with a nurse call solution from the same parent company may weigh in the decision.

Finally, if your need goes beyond the classic nurse call and you wish to combine telecare, connected wristbands, fall detection and activity monitoring under a single catalogue, the hardware breadth of Legrand Care fits these composite cases.

When to choose Healthcall over Legrand Care

Healthcall is designed for the Belgian care home of 30 to 150 beds seeking a close publisher partner, understandable and aligned with Belgian field reality. If you run an independent establishment or a small Belgian group (1 to 5 sites), your priority is usually to deploy quickly, avoid a full hardware renewal, obtain support in French or Dutch, and have a price without unpleasant surprises. Healthcall answers these expectations point by point: open architecture, 50 € excl. VAT per button, no migration cost, 4 updates/year included.

If you value speaking directly with the team that develops the product and working with a self-funded publisher, Healthcall offers that proximity. Belgian anchoring (Frasnes-lez-Anvaing), the premium private cluster, triple database mirroring and native GDPR compliance ensure a level of data sovereignty suited to a Belgian care home.

Typical use cases

Case 1, Independent Belgian care home of 80 beds in Namur seeking to modernise its nurse call. The establishment has a functional but ageing DECT fleet, and a legacy software whose support is becoming difficult. Management wants to avoid a full hardware replacement, keep a close French-speaking contact and precisely budget spend over 3 years. Healthcall integrates with the existing hardware, guarantees a price of 50 € excl. VAT per button, 4 updates per year and zero migration cost. Deployment is led directly by the Groovit team.

Case 2, European group operating 40 residences across 5 countries. The group is looking for a supplier capable of harmonising its nurse call and telecare fleet across several countries, with the same hardware partner. Legrand Care, via its Intervox, Tynetec, Neat and Vivago brands, offers a multi-country response that Healthcall, a single-market Belgian publisher, does not target. In that scenario, Legrand Care is better positioned.

Case 3, Small Belgian group of 3 care homes in Wallonia and Brussels. The group is looking for a Belgian publisher, bilingual FR/NL support and a roadmap that takes AViQ and COCOM frameworks into account. Healthcall is designed for this precise case: Belgian care home specialisation, Frasnes-lez-Anvaing team, references on around twenty comparable establishments.

Frequently asked questions

Is Legrand Care present in Belgium? Yes. The Legrand Care group, which notably gathers Intervox, Tynetec, Jontek, Neat and Vivago, is active in Belgium via a network of partners and installers. Commercial contact and support typically go through these local partners. Healthcall, conversely, is a direct Belgian publisher, without intermediaries, based in Frasnes-lez-Anvaing.

Can I keep my existing hardware with Healthcall? In most cases, yes. Healthcall’s architecture is deliberately open: the buttons, DECT stations, badges and standard phones commonly used in Belgian care homes are compatible. An audit of your fleet is carried out during the demo to confirm compatibility point by point.

How does the total cost compare over 3 to 5 years? Healthcall publishes its entry price (50 € excl. VAT per button), includes 4 updates per year and does not charge a migration cost. Legrand Care, going through a distributor, issues a quote combining proprietary hardware, installation and maintenance; the comparison must therefore be based on the distributor quote and your existing fleet. As a rule, the more reusable your current hardware, the more competitive Healthcall will be in total cost of ownership.

What happens if I need a new business feature? At Healthcall, you speak directly with the team that develops the product in Frasnes-lez-Anvaing. Business requests are prioritised on the roadmap based on their relevance to all care home clients, and delivered in one of the 4 annual updates. At Legrand Care, functional adjustment goes through the group product cycle and the feedback channels of the local partner.

Ready to compare in concrete terms?

A Healthcall demo lasts 30 minutes. We look at your existing hardware fleet, your user profiles (nurse, care assistant, referent, management), your AViQ or COCOM requirements, and we provide you with a precise quotation based on the public price of 50 € excl. VAT per button.

Schedule a Healthcall demo, no commitment, direct exchange with the Groovit team in Frasnes-lez-Anvaing.

Sources consulted

• Healthcall canonical data (D9): Groovit SRL, internal product sheet 2026.
• Legrand Care official site: https://www.legrandcare.com/ (group presentation, Intervox, Tynetec, Jontek, Neat, Vivago brands).
• DataForSEO keyword research: docs/research-raw/07-competitors/legrand-fr.json and legrand-fr.csv (consulted on 19 April 2026).
• Legrand group public presentation (parent company, CAC 40).
• Healthcall editorial rules: D3 (strict B2B), D9 (canonical figures), D12 (factual and fair).

This page is updated at each significant evolution of either solution. Last revision: 21 April 2026.