Healthcall vs Iconnect, Objective comparison for 2026

You run a care home in Belgium and your thinking about nurse call renewal leads you to compare several solutions, including Iconnect and Healthcall. This page lays out the known facts side by side, without complacency or polemic, to help you decide as a director, care coordinator or IT manager.

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Executive summary

• iConnect is a Belgian player based in Rijmenam (Lange dreef 116, B-2820) that markets a nurse call system covering a full spectrum of equipment: classic bed buttons, high-performance transmitters (pendants/wristbands), bathroom pull cords, bed-exit detectors, wandering prevention devices. Applications for smartphones and smartwatches, call reception on pager, DECT, or apps with voice/video over Wi-Fi, 3G, 4G, 5G.
• Particularity: iConnect also addresses home care (bespoke solutions for people receiving care at home), in addition to care homes and medical facilities. Multilingual site FR/NL/EN.
• Healthcall is a Belgian SaaS published by Groovit SRL (Frasnes-lez-Anvaing) since 2017, focused exclusively on Belgian care homes of 30 to 150 beds, with an open architecture, sovereign premium hosting and a transparent economic model at 50 € excl. VAT / button.
• Where iConnect may be relevant: facilities that want a broad hardware catalogue in a single purchase (wristbands, pendants, cords, bed detectors, smartphone/smartwatch app), or mixed care home + home care structures looking for a single supplier on both scopes.
• Where Healthcall wins: exclusive focus on Belgian care homes with 8 years of field feedback, public pricing from 50 € excl. VAT / button, four updates/year included, no migration cost, open SaaS architecture compatible with off-the-shelf hardware without proprietary lock-in.
• The right choice depends on your context: if you want a wide hardware catalogue delivered by a single integrator, iConnect is to be considered; if your need is an evolving and transparent business software nurse call solution, a dedicated SaaS vendor such as Healthcall is structurally better equipped.

Comparison table

This table deliberately contains several “not verified” entries on the Iconnect side. We refuse to fill these cells with unsourced marketing claims. If you have official elements from Iconnect, we will integrate them.

iConnect’s strengths

• Particularly complete hardware catalogue: bed buttons, high-end transmitters (wristbands, pendants), bathroom cords, bed-exit detectors, wandering prevention devices, smartphone and smartwatch apps. Few suppliers cover as many formats in a single range.
• Multi-context care home + home care coverage: iConnect offers solutions both for residential facilities and for people receiving home care. For a care group that operates in both scopes (care homes + home services), a single supplier can simplify procurement.
• Flexible call reception: native support for pagers, portable DECT, and apps with voice/video over Wi-Fi, 3G, 4G, 5G. Care teams can choose the terminal that suits them best per role or per unit.
• Trilingual site FR/NL/EN: full language coverage for multi-region care home groups.
• Flemish base: office in Rijmenam (province of Antwerp) facilitates coverage of WZC in Flanders.

To verify with iConnect: number of Belgian care homes / WZC equipped, data hosting location, GDPR DPA, update and support policy, pricing per room/bed.

Healthcall’s strengths

• Exclusive specialisation in care homes. Healthcall does not do cabling, corporate telephony or fire safety. The product team, the support team and the roadmap are entirely dedicated to nurse call in care homes of 30 to 150 beds. This focus is felt in the details of daily care work.
• Vendor independence and self-funding. Groovit SRL is self-funded, with no loan and no external investor. Our product trade-offs are made for care home directors, not for a shareholder profitability plan.
• Open architecture with no imposed proprietary hardware. Healthcall runs with standard off-the-shelf hardware. You are not locked into a closed range, and partial renewal remains possible supplier by supplier.
• Pricing transparency and budget predictability. Pricing starts at 50 € excl. VAT per button, it is published and stable. Four major updates per year are included. No migration cost is charged.
• Retention documented over 8 years. Out of around twenty care homes installed since 2017, only one departure in 8 years. 20 clients out of 21 are still active, for roughly 1,250 residents served.
• Sovereign Belgian hosting. High-availability private cluster at a Belgian premium host, triple database mirroring, native GDPR. Resident data remains in Belgium, under Belgian law, with a host we can name and verify.

When to choose Iconnect vs Healthcall

Choose iConnect if your care home or group needs a broad hardware catalogue (wristbands, pendants, cords, bed detectors, smartwatch apps) delivered by a single supplier, if your scope also covers home care (iConnect is one of the few to address both), or if your care teams want to use varied terminals (pagers, DECT, Wi-Fi/4G/5G apps with voice-video) according to profiles and roles.

Choose Healthcall if your need is specifically a software nurse call solution dedicated to care homes, robust, GDPR-compliant, hosted in Belgium at a Belgian premium host, billed clearly from 50 € excl. VAT per button, with 4 updates/year included and no migration cost. Healthcall is designed, proven and priced for the Belgian care home of 30 to 150 beds; you keep control of your hardware choice thanks to the open architecture, with no imposed proprietary catalogue.

Typical use case

Take a care home of 70 beds, independent structure, whose nurse call system is reaching end-of-life. The existing cabling is broadly sound, the IT network was redone two years ago, telephony is already with a third-party operator. Management and the care coordinator launch a consultation.

An integrator such as Iconnect, subject to its nurse call offer being confirmed on this segment, can propose a project that may include cable revision, hardware supply, application integration and maintenance. This is relevant if the structure seeks to bundle several technical lots. It is potentially over-dimensioned if the infrastructure is already in order and only the nurse call system needs renewing.

Healthcall answers in this context with a targeted proposal: assessment of existing infrastructure for partial reuse, standard off-the-shelf hardware, SaaS subscription from 50 € excl. VAT per button, four major updates per year included, no migration cost. The care home pays for business software adapted to its 70 beds, no more, no less.

Neither approach is, in absolute terms, superior. The decision hinges on the real scope of the project and on the nature of the contact being sought.

Frequently asked questions

Can Healthcall coexist with a network infrastructure provided by an integrator such as Iconnect?

Yes. Healthcall is a nurse call software based on open architecture and standard off-the-shelf hardware. It does not replace your corporate telephony, your IT network or your security system. It can perfectly be deployed on an infrastructure integrated by a third party, Iconnect or another.

Are there public figures to directly compare Iconnect and Healthcall on care homes?

At the time of writing this page, we could not validate a reliable public source to establish the installed base, pricing or precise functional coverage of Iconnect in the Belgian care home nurse call segment. We prefer to say this clearly rather than publish unsourced figures. On the Healthcall side, the figures are documented: 2017 as the production year, around twenty care homes equipped, roughly 1,250 residents served, only one customer departure in 8 years.

What happens if, after analysis, Iconnect turns out to be more suitable for our project?

We will tell you. Healthcall does not seek to be chosen outside its core target. If your project is above all a heavy infrastructure project, it is more honest, and more economical for you, to work with an integrator able to carry the whole. Our goal in a demonstration is to verify together that Healthcall is the right answer to your real need.

Do resident data leave Belgium with Healthcall?

No. Hosting is provided on a high-availability private cluster at a Belgian premium host, with triple database mirroring. GDPR compliance is native, and processing remains under Belgian law.

Ready to compare on your real case?

A Healthcall demonstration lasts around 30 minutes. We cover your current configuration, your constraints, and what a concrete deployment involves at your site, without commitment. If your project is mixed (infrastructure + application), we will also help you clarify the right breakdown of lots.

Let’s discuss your project

Sources consulted

• Healthcall canonical data, Groovit SRL, installed base 2017–2026, premium hosting (internal source, D9, April 2026).
• iConnect official site, www.iconnect.be (Nurse call) (consulted 2026-04-21): positioning, complete hardware range, care homes + home care coverage, Rijmenam office, FR/NL/EN languages.

Last updated: 2026-04-21.