Healthcall vs Aperi, Objective comparison for 2026

Evaluating a nurse call system for your Belgian care home and Aperi is on your shortlist alongside Healthcall? This page helps you tell the two approaches apart, without marketing bias, so you can decide with full knowledge.

Request a Healthcall demo →

Executive summary

• Aperi Group is a Benelux nurse call vendor marketing the Infigo range, with a confirmed presence in Belgium, the Netherlands, Luxembourg and France. The website publishes more than 17 named client references, including Résidence Beaux-Arts (Ghent), MRS Les Tilleuls, OCMW Gent, as well as care home groups such as Vijvens, Orelia and Heilig Hart.
• Healthcall has been published by Groovit SRL since 2017 in Frasnes-lez-Anvaing, deployed in around twenty care homes of 30 to 150 beds, supporting roughly 1,250 residents each day.
• Infigo scope: nurse call systems ranging from basic to advanced, smart sensors (notably wandering prevention), smartphone notifications, resident record integration. 24/7 support for clients under a maintenance contract.
• Both solutions address the same care home / WZC market, but with different geographic reach: Aperi is structured for Benelux + France, while Healthcall focuses on Belgium with strictly Belgian hosting.
• Our editorial commitment: no disparagement, no invented comparison. Items not published by Aperi (pricing model, hosting location) are flagged as to be confirmed with the vendor.

Comparison table

“To be confirmed” cells are not a criticism: they simply reflect the absence of a verified public source on the date of publication. We will update this table as soon as a documented audit is available.

Aperi’s strengths

• Modular Infigo range: Aperi offers a product line that goes from the basic system to advanced configurations, with smart sensors to prioritise calls. Relevant for care homes that want to start simple and scale up gradually.
• Benelux + France coverage: Aperi explicitly operates in Belgium, the Netherlands, Luxembourg and France. An asset for multi-country groups that want to standardise their nurse call stack across several jurisdictions.
• Solid and visible public reference base: the site lists 17+ named clients, including Résidence Beaux-Arts (Ghent), MRS Les Tilleuls, OCMW Gent, and the Vijvens, Orelia, Heilig Hart groups. This makes on-the-ground verification straightforward for a buyer.
• Open integration with third-party software: Aperi claims compatibility with third-party call systems, care software and external detection sensors. For a care home that does not want to replace everything, this openness is valuable.
• 24/7 support for maintenance contracts: maintenance availability announced 24 hours a day, 7 days a week. To be quantified contractually (precise SLA), but the public commitment is uncommon in the sector.

To verify directly with Aperi: data hosting location, GDPR DPA, detailed pricing model, quantified SLA, update and inter-version migration policy.

Healthcall’s strengths

• Specialisation in Belgian care homes since 2017: Groovit designed Healthcall from the outset for Belgian care homes, not as an adaptation of a hospital product or a multi-country catalogue. Eight years of field experience, carer feedback integrated cycle after cycle.
• Homogeneous installed base on a human scale: around twenty client care homes (21 to date), roughly 1,250 residents supported daily, in facilities of 30 to 150 beds (average 60). You are neither a pilot nor a file lost inside a large account.
• Exceptional retention: only one customer departure in 8 years. This stability reflects product-market alignment and the quality of ongoing support, not a marketing argument.
• Belgian infrastructure, native GDPR: hosting on the private premium private cluster in Belgium, triple database mirroring for data redundancy, architecture designed GDPR-ready from day one. Your data does not leave the territory.
• Open architecture, no hardware lock-in: Healthcall does not force you to buy buttons, wristbands or base stations from a proprietary brand. You keep the choice of compatible hardware, including during partial renewals.
• Predictable economic model: entry price from 50 € excl. VAT per button, four updates per year included in the subscription, no migration cost charged during configuration changes. Groovit is self-funded, which guarantees an editorial trajectory not dictated by external investors.

When to choose Aperi vs Healthcall

The choice between Aperi and Healthcall depends on your facility’s operational priorities and the level of transparency you expect from your vendor. If Aperi precisely meets your constraints (functional, pricing, contractual), if it publishes or shares with you clear specifications, a documented GDPR policy, verifiable references and a commitment to longevity, it may be a good choice. We recommend explicitly asking for: the hosting location, the backup strategy, the update policy, the total cost of ownership over five years, the exit conditions and the list of compatible equipment.

Healthcall will be more suitable for care home directors looking for an independent, self-funded Belgian partner, whose offering is designed exclusively for the care home profession rather than for hospitals or an international market. If you value an open architecture without imposed proprietary hardware, infrastructure hosted in Belgium, customer retention proven over 8 years and a clear entry price from 50 € excl. VAT per button, Healthcall’s characteristics match this tender brief. Our team in Frasnes-lez-Anvaing is available to audit your existing setup and estimate your migration with no hidden costs.

Typical use case

Take a Walloon care home of 75 beds, run by a non-profit, with an ageing call system at end-of-support, a reduced night team and a management attentive to GDPR compliance and five-year total cost.

This management draws up a shortlist of three vendors, including Aperi and Healthcall. It asks each: the precise hosting location, the backup and redundancy policy, the details of compatible hardware, the acquisition cost, the recurring annual cost, the number of updates included, the reversibility clause, and three comparable client references (50 to 100 beds) reachable by phone. Healthcall answers by providing all of it: private premium private cluster hosting in Belgium, triple database mirroring, open architecture, four updates/year included, price from 50 € excl. VAT/button, no migration cost, several Walloon references of similar size among the twenty client care homes. Aperi will answer according to its own level of transparency, it is up to your management to compare the answers received on an identical grid.

The point is not to “beat” a competitor: it is to secure an investment that commits your facility for eight to twelve years.

Frequently asked questions

Are Healthcall and Aperi really comparable? Both players address the Belgian nurse call market for care homes. The exact scope of Aperi, its features and commercial terms must however be confirmed with the vendor to build a point-by-point comparison. Healthcall publishes openly its deployment figures, pricing model and technical architecture.

Why does this page not list more specific strengths for Aperi? Out of editorial honesty. We refuse to invent strengths, features or figures that we cannot source. If you have official Aperi documentation, we will take it into account in an update. Our goal is to help you decide, not to produce hollow content.

Can I get a detailed functional comparison before deciding? Yes. On request, we can share the evaluation grid used by several of our clients during their tender: 45 criteria weighted by importance (compliance, service continuity, carer ergonomics, 5-year TCO, reversibility). You can apply it to Aperi, to Healthcall and to the other players you are consulting.

How does a migration from an existing system to Healthcall work? With no migration cost charged. Our team audits your existing infrastructure (cabling, buttons, base stations), identifies what remains usable (open architecture) and prices only the necessary complement. The switchover is done in phases, without service interruption, with training of the care and technical teams.

Request a demo

To go further, we offer a demo tailored to your facility: 45 minutes, led by a technical contact from Frasnes-lez-Anvaing, with real cases drawn from our client care home base.

Book a Healthcall demo →

If you prefer a first telephone exchange or a written document (product sheet, GDPR policy, client references), contact us and we will send them within 24 working hours.

Sources consulted

• Healthcall data: internal decisions validated 2026-04-20 (D9, canonical figures), Groovit SRL product documentation.
• Aperi Group official site, www.aperigroup.com/fr (consulted 2026-04-21): Infigo positioning, public client references, 24/7 support, Benelux + France coverage.

Last updated: 2026-04-21.