Healthcall vs 25-8 : Objective comparison for 2026

Healthcall vs 25-8: which nurse call solution for your care home in 2026?

You run a care home (MR) or a nursing home (MRS) in Belgium, and you are comparing Healthcall to 25-8 to renew or modernise your nurse call system. This page helps you decide on the basis of objective criteria: track record, economic model, technical architecture, support coverage, service continuity, data sovereignty.

We have deliberately written this comparison in a non-disparaging spirit: 25-8 is presented as an innovative player on the Belgian market, and we respect that positioning. The objective is to give you the factual elements to decide according to your context (facility size, budgetary priority, technology risk tolerance, operating horizon).

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Executive summary

• Healthcall: Belgian vendor (Groovit SRL, Frasnes-lez-Anvaing), operational since 2017, 8 years of field experience, around twenty care homes equipped, only one customer departure in 8 years, self-funded.
• 25-8 is a Belgian player (Aalter + Namur) belonging to the Telecom-IT Group, which markets the LynX® nurse call system, positioned as 100% wireless with a combination of Bluetooth, Wi-Fi and LAN, in wristband / pendant / smart button formats, LED call-confirmation feedback and NFC badges for staff.
• Public references: 24+ projects listed, including AZ Delta, Dunecluze, CHU UCL Namur; hardware partnerships notably with Haelvoet (care furniture), Mitel, Zebra.
• Healthcall economic model: 4 updates per year included, no migration cost, price from 50 € excl. VAT / button; private premium private cluster hosting, triple database mirroring, native GDPR.
• Reading recommendation: 25-8 targets a broader spectrum (hospitals, care homes / WZC, paediatrics) with a strong wireless hardware product. Healthcall targets specifically Belgian care homes of 30-150 beds with an open SaaS model.

Comparison table

The “to be verified with 25-8” mentions do not reflect an absence of information at the competitor: they reflect the documentary limits of this comparison. We encourage the reader to contact 25-8 to obtain these data and to compare them with Healthcall’s.

25-8’s strengths

• 100% wireless offering with LynX®: Bluetooth + Wi-Fi + LAN, with LED confirmation feedback on the button, NFC integration for the carer badge. Relevant for facilities that want to avoid cable-pulling or modernise without heavy building works.
• Strong public references, mixed hospitals + care homes: AZ Delta (hospital), Dunecluze, CHU UCL Namur, capacity to deliver in both residential and hospital settings, which demonstrates a product robustness applicable to the most demanding care homes.
• Dual Flanders + Wallonia presence: Aalter and Namur, covering both regions geographically and facilitating local interventions.
• Backing of the Telecom-IT Group: belonging to a larger group provides a safety net in terms of support, infrastructure and business continuity compared with a standalone structure.
• Established hardware integrations: partnerships with Haelvoet (care furniture, bed-exit detection), Mitel (telephony) and Zebra (mobile terminals) help consolidate the hardware base.

To verify with 25-8: data hosting location, GDPR DPA, quantified SLA, software update policy and pricing per room / bed.

Healthcall’s strengths

All the data below come from the internal D9 reference.

• Field track record: 8 years of continuous operation since 2017, on the specific segment of nurse call for Belgian care homes of 30-150 beds.
• Significant and stable installed base: around twenty care homes (21) equipped, ~1,250 residents covered, only one customer departure in 8 years, a direct indicator of long-term satisfaction.
• Transparent and predictable economic model: from 50 € excl. VAT per button, 4 updates per year included, no migration cost. No “surprise” billing on evolutions.
• Robust technical architecture: triple database mirroring for resilience, open architecture for interoperability with your business software, native GDPR compliance (not retrofitted).
• Belgian ecosystem: Groovit SRL based in Frasnes-lez-Anvaing, self-funded (independence from third-party investors), integration with the premium private cluster.
• Clear target: Belgian care homes of 30 to 150 beds. No over-engineering for hospital contexts, no under-sizing for small residences, the product is calibrated for your facility size.

When to choose 25-8, when to choose Healthcall?

You can favour 25-8 / LynX® if your project is a full renewal where you want a brand-new 100% wireless system (LynX wristbands / pendants / buttons with LED feedback and NFC), if your estate also includes hospital or paediatric units (25-8 covers these segments), if you insist on a contact both Flemish and Walloon with a dual presence, and if you already have or plan to adopt Haelvoet furniture and Zebra terminals.

You can favour Healthcall if you are looking for a stable foundation for the next 5 to 10 years, if your priority is budget predictability (fixed pricing model at 50 € excl. VAT/button, 4 updates included, no migration cost), if you want an open architecture that avoids locking you into a proprietary hardware catalogue (you keep the choice of your buttons, wristbands, terminals), and if business continuity weighs heavily in your decision (only one departure in 8 years, triple database mirroring, self-funding). This is the typical profile of Belgian care homes that want to secure nurse call without having to re-challenge it every three years.

Typical use case

A nursing home of 85 beds in Picardy Wallonia. Management is looking to replace an ageing wired nurse call system. The priority criteria: 24/7 reliability, demonstrable GDPR compliance (AViQ audit planned), predictable budget over five years, geographic proximity of the vendor for fast intervention, compatibility with the care software already in place.

In this scenario, Healthcall presents a documented file: 8 years of history, price at 50 € excl. VAT/button known in advance, open architecture for interoperability, head office in Frasnes-lez-Anvaing (immediate proximity), native GDPR. A serious competitive process with 25-8 will consist of asking the competitor for the equivalent data (track record, SLA, price per button, compliance evidence, intervention distance) and comparing line by line.

Frequently asked questions

Q: Does Healthcall offer an on-site demonstration? A: Yes. We organise demonstrations adapted to the size and context of your care home (30 to 150 beds). Contact us via the form below.

Q: How does migration from an old system work? A: Healthcall does not apply any migration cost. The Frasnes-lez-Anvaing team supports the transition from your existing system, within the commercial scope defined together.

Q: What is the update policy? A: 4 updates per year are included in the subscription, with no additional cost and no separate billing for standard functional evolutions.

Q: Where is the data hosted? A: The Healthcall architecture is based on triple database mirroring and native GDPR compliance. Precise hosting arrangements are detailed in the technical documentation provided during pre-sales.

Request a Healthcall demonstration

Are you the director of a care home / nursing home of 30 to 150 beds in Belgium and do you want to compare Healthcall and 25-8 on your real context? Request a demonstration: we present the architecture, pricing, migration arrangements and answer all your compliance questions.

Request a Healthcall demonstration

Sources consulted

• Healthcall internal reference (D9): track record 2017, installed base around twenty care homes, residents ~1,250, retention one departure in 8 years, self-funded, Frasnes-lez-Anvaing, premium private cluster, triple database mirroring, native GDPR, 4 updates/year, from 50 € excl. VAT/button, target care homes 30-150 beds.
• 25-8 official site, 25-8.eu (consulted 2026-04-21): LynX® positioning, wireless technologies, Aalter/Namur offices, Telecom-IT Group affiliation, public client references (AZ Delta, Dunecluze, CHU UCL Namur), Haelvoet / Mitel / Zebra partners.

Last updated: 2026-04-21.